[White Paper] On-demand or On-premise CRM: 10 Things to Consider before Making Your Decision

Description:
Customer relationship management (CRM) has moved to center stage as the business tool of choice for developing purchasing insight, fostering loyalty and driving profitability.
This whitepaper examines the 10 most important considerations associated with CRM software selection. Explore both on-demand and on-premise CRM deployments and how they meet the following criteria:

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  Data and application hosting

  
  


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  Total cost of ownership

  
  


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  Speed and ease of deployment

  
  


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  Ease of on-going support and administration

  
  


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  Front-to-Back-Office Integration

  
  


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  Customization

  
  


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  Full Suite CRM

  
  


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  Mobility

  
  


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  On-the-ground support

  
  


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  Deployment Choice

  
  

Posted on:14 Aug 2008
Published on: 14 Aug 2008
Source: Sage (UK) Limited
Format: Adobe Acrobat (.pdf)
Length: 15 page(s)
Type:White Paper
Language: English
Price: FREE
Right click here to download

Technorati : CRM, Customer Data Management, Customer Service, Disaster Recovery, SMBs, Security, TCO, Vendors
Del.icio.us : CRM, Customer Data Management, Customer Service, Disaster Recovery, SMBs, Security, TCO, Vendors